PRIVACY ACT NOTICE
Suburban Cities Escrow, Inc. has prepared this
Privacy Act Notice to inform you of the care we take in safeguarding your
personal information and in complying with applicable federal and state privacy
laws and our own internal standards and best practices. This notice also informs you regarding our collection,
storage and use of information that you and others give us during the
processing of your escrow transaction.
The information in this Privacy Act Notice applies to our current and
1. Categories of Information We Collect. We collect nonpublic personal information
about you from the following sources:
A. Information from you in letters,
memorandums, e-mails, electronic transmissions, telephone messages, forms, and
other communications as well as in escrow instructions and on forms including
Statements of Identity, data collection regarding the financial status of the
property or you and on other forms, including, but not limited to, social
security numbers, age or date of birth, e-mail addresses, telephone numbers,
real property purchased, leased or rented, bank account numbers, bank or
investment account, and debit card or credit card information; and
directly from third parties including real estate brokers/salespersons, mortgage
companies and lenders, title companies, contractors, bookkeepers and
accountants, attorneys, contractors, homeowners associations, insurance agents,
federal, state or local tax or governmental authorities or from others who may
give us information on forms or by other methods including but not limited to, letters,
memorandums, telephone, e-mails, facsimile transmission, and electronic transmissions.
C. Information collected from cameras used
for asset protection, identification purposes and security purposes if we have
installed them for use.
2. Categories of Parties
To Whom We Disclose. We may disclose
nonpublic personal information about you to the following types of third
A. Financial service providers such as
title insurance and underwritten title companies, mortgage companies and
lenders as well as insurance agents and companies associated with your escrow
B. Nonfinancial companies such as
homeowners associations, attorneys, bookkeepers and accountants, federal state or
local tax or governmental authorities, real estate sales brokers/salespersons,
and others associated with your escrow transaction.
C. Service providers including contractors,
structural pest control operators and others rendering services to you or the
real property or business that is the subject of this escrow transaction.
We may also disclose nonpublic personal information
about you to nonaffiliated third parties as permitted by law. Otherwise, we do not sell, share, trade or
rent your personal information or e-mail address to third parties without your
consent. We will adhere to the privacy
policies and practices as described in this Privacy Act Notice.
We restrict access to your personal and escrow file
information to those employees who need to know that information to provide
products or services to you. We maintain
reasonable technical and organizational physical, electronic and procedural
safeguards that comply with federal regulations to guard your nonpublic
personal information. Your information
is stored in a secure place on a secure computer and in physical files. When we replace computers, we erase old disks
or reformat them before disposal. When
we dispose of old physical paper files, we have them shredded and recycled by a
bonded security company.
We may be required to share personal information in
response to a subpoena, governmental investigation, court order or otherwise
required by law. We reserve the right to
report to law enforcement agencies or to licensing or other governing
governmental agencies, any activities that we, in good faith, believe to be
unlawful. We may also transfer personal
information in the event of a corporate sale, dissolution, merger, acquisition
or other such event.
We communicate with you using multiple channels and vehicles
to keep you up-to-date on the status of your escrow transaction. Once you provide us with your personal and
contact information, we may contact you through e-mail, direct mail, facsimile
transmission or telephone. While we will
endeavor to protect your personal information, we do not certify or guarantee
the security of information you transmit to us, that being your responsibility
and at your own risk. We recommend you
use encrypted e-mail transmissions or other means to protect the security of
your personal information you send to us using e-mail transmissions.
If you do not wish for us to communicate with you
via these methods, or wish to update your personal information, you may let us
know by using any of the following:
1. Call our office telephone number at the
top of the letterhead and with your request and current contact information.
2. Send an e-mail with your request and
current contact information to your escrow officer at the top of the
3. Send a letter with your request and
current contact information to us to the address at the top of the letter
addressed to the attention of your escrow officer.
In your communications, be sure to include your full
name, address, telephone number, current e-mail address, escrow number and the
specific changes in your personal information you would like to make.
Your receipt of your escrow instructions,
supplemental/additional escrow instructions, escrow general provisions or other
documents accompanied by this Privacy Act Notice will constitute your
acknowledgement of receipt of the Privacy Act Notice. Our Privacy Act Notice may be amended from
time-to-time consistent with applicable privacy laws. In this case, we will post a notice of such
changes on our web site.
You may direct all questions regarding the policies
set forth in this Privacy Act Notice to your escrow officer or to email@example.com .